Shipping Policy

Welcome to our store. We are committed to delivering your orders safely and on time across the Kingdom of Saudi Arabia (KSA).

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is shipped, you will receive a confirmation message with tracking details.

Shipping Time

Estimated delivery times within Saudi Arabia:

• Riyadh, Jeddah, Dammam: 3–7 business days
• Other Cities & Remote Areas: 5–10 business days

Delivery times may vary during holidays, sales, or due to courier delays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across most regions in Saudi Arabia.

Please ensure:

• Your contact number and address are correct.
• Someone is available to receive the order.

Order Tracking

After dispatch, customers will receive tracking information via email or SMS to monitor shipment status.

Delayed or Lost Shipments

If your order is delayed or lost during transit, please contact our support team. We will coordinate with the courier company to resolve the issue as quickly as possible.

Incorrect Address

Customers are responsible for providing accurate shipping details. Orders delayed or returned due to incorrect addresses may require additional shipping charges.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

Contact Us

If you have any questions regarding shipping, feel free to contact our customer support team through our website or official social media pages.

za3370118@gmail.com